Frequently Asked Questions
Orders & Shipping
How do I track my order?
You’ll receive a tracking number via email once your order ships. Track at barbaraboccara.com/track-order.
What are your shipping options?
- Standard: 3-5 business days (Free over $200)
- Express: 2-3 business days ($15)
- International: 5-10 business days (customs fees apply)
Returns & Exchanges
What’s your return policy?
We accept returns within 30 days for unworn items with tags. Start at barbaraboccara.com/returns.
How long do refunds take?
Refunds process within 5-7 business days after we receive your return.
Product Care
How should I care for my items?
- Hand wash recommended
- Lay flat to dry
- Avoid direct sunlight when storing
Sizing
Where can I find size charts?
Each product page includes detailed measurements.
Do items run true to size?
Most styles run true to size. Check product reviews for fit advice.
Payments
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay.
Is my payment secure?
Yes, we use 256-bit SSL encryption for all transactions.
For more help: barbaraboccara.com/contact
